<p>At Arctic Wolf, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">you won’t just</span> watch the cybersecurity industry evolve <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">– you'll help</span> lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">world. We’re proud</span> to be recognized by Forbes, CNBC, Fortune, CRN, Bartner <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Peer Insights and</span> <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">IDC MarketScape –</span> but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Aurora Platform. </span></p><p></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">If you’re looking</span> for meaningful work, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">smart teammates and</span> the chance to make a real impact in a high-growth company that’s redefining security <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">operations, Arctic</span> Wolf is the right place for you! </p><p>  </p><p><b>Salesforce Manager :</b></p><p></p><p>Our mission is simple: End Cyber Risk. We’re looking for  A  Salesforce Manager</p><p> to be part of making <span>this/that</span> happen.    </p><p></p><p><b>Position Overview and Objective</b></p><p></p><p>The Manager, Business Applications leads a team of and System Administrators and Developers in the development, test and launch phases of software development life cycle.</p><p></p><p><b>Position Overview & Objective</b></p><p><span>The Manager, Business Applications is responsible for leading, developing, and scaling a remote, cross-functional team of Business Application Administrators and Developers supporting Salesforce, NetSuite, Business Intelligence platforms, and application integrations. This role focuses on people leadership, Agile delivery, and operational excellence, ensuring the team consistently delivers high-quality, secure, and scalable business solutions while growing individual capability and career progression.</span></p><p></p><p><b>Primary Responsibilities</b></p><p><b>People Leadership & Team Development</b></p><div><span>•<span> </span></span><span>Lead, coach, and develop a remote team of system administrators and developers across business applications and BI platforms.</span></div><div><span>•<span> </span></span><span>Establish clear role expectations, performance goals, and career development plans for all team members.</span></div><div><span>•<span> </span></span><span>Conduct regular 1:1s, performance reviews, and ongoing feedback.</span></div><div><span>•<span> </span></span><span>Foster a collaborative, inclusive, and high-performing remote team culture.</span></div><p><b>Delivery & Agile Execution</b></p><div><span>•<span> </span></span><span>Manage team delivery using Agile methodologies with two-week sprint cycles.</span></div><div><span>•<span> </span></span><span>Partner with Product Owners to ensure backlog readiness and effective sprint planning.</span></div><div><span>•<span> </span></span><span>Ensure execution of sprint ceremonies including planning, stand-ups, reviews, and retrospectives.</span></div><div><span>•<span> </span></span><span>Balance operational support, enhancement work, and technical debt within sprint commitments.</span></div><p><b>Technical Oversight & Standards</b></p><div><span>•<span> </span></span><span>Provide leadership oversight for Salesforce, NetSuite, BI platforms, and application integrations.</span></div><div><span>•<span> </span></span><span>Ensure adherence to SDLC, engineering standards, security requirements, and testing practices.</span></div><div><span>•<span> </span></span><span>Collaborate with architecture, security, and peer application teams to ensure alignment.</span></div><p><b>Metrics & Continuous Improvement</b></p><div><span>•<span> </span></span><span>Define and monitor delivery and operational metrics such as velocity, sprint predictability, and defect trends.</span></div><div><span>•<span> </span></span><span>Use metrics to drive continuous improvement and inform leadership decisions.</span></div><div><span>•<span> </span></span><span>Identify tools and processes to improve delivery efficiency and team effectiveness.</span></div><p><b>Stakeholder Collaboration</b></p><div><span>•<span> </span></span><span>Act as an escalation point for delivery and operational issues.</span></div><div><span>•<span> </span></span><span>Partner with US based application leaders to align priorities.</span></div><div><span>•<span> </span></span><span>Communicate status, risks, and dependencies clearly to leadership.</span></div><p><b>Key Skills & Experience</b></p><div><span>•<span> </span></span><span>Working knowledge of Salesforce, NetSuite, BI platforms, and data integrations.</span></div><div><span>•<span> </span></span><span>Proven experience managing Agile teams in sprint-based delivery models.</span></div><div><span>•<span> </span></span><span>Strong SDLC and release management experience.</span></div><div><span>•<span> </span></span><span>Demonstrated ability to manage and motivate remote teams.</span></div><div><span>•<span> </span></span><span>Excellent analytical, organizational, and communication skills.</span></div><p><b>Minimum Qualifications</b></p><div><span>•<span> </span></span><span>5+ years of experience in Business Applications or related technology domains.</span></div><div><span>•<span> </span></span><span>Previous people management experience, including performance management.</span></div><div><span>•<span> </span></span><span>Hands-on Agile delivery experience.</span></div><div><span>•<span> </span></span><span>Bachelor’s degree or equivalent practical experience.</span></div><p><b>Preferred Qualifications</b></p><div><span>•<span> </span></span><span>Experience managing globally distributed teams.</span></div><div><span>•<span> </span></span><span>Experience supporting both operational systems and BI/data platforms.</span></div><div><span>•<span> </span></span><span>Familiarity with KPI-driven or metrics-based management.</span></div><div></div><p><b>Travel Requirements</b></p><p></p><p>Typically 10% or less of business travel</p><p></p><p></p><p></p><p></p><p><b>On-Camera Policy</b> </p><p>To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">explore appropriate</span> <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">accommodations. </span></p><p></p><p>Company Benefits :</p><p>At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">USA (2021-2025), Best</span> Places to Work – <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">USA (2021-2025), Great</span> Place to Work – <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Canada (2021-2024), Great</span> Place to Work – UK (2024-2026), <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">and Kununu Top</span> Company – <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Germany (2024-2026).</span> Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Wolf remains the</span> most trusted name in the <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">industry.  </span></p><p>  </p><p><b>Our Values</b>   </p><p>Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">protecting people’s and</span> organizations’ sensitive data <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">and seeking to</span> end cyber risk— we get to work in an industry that is fundamental to the greater good.   </p><p>  </p><p>We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity <a href="https://arcticwolf.com/company/careers/diversity-equity-inclusion-and-belonging/" target="_blank" rel="noopener noreferrer"><span>here</span></a>.    </p><p>  </p><p>We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.   </p><p>  </p><p>  </p><p></p><p>All wolves receive compelling compensation and benefits packages, including:   </p><ul><li>Equity for all employees  </li></ul><ul><li>Flexible annual leave, paid holidays and volunteer days  </li></ul><ul><li>Training and career development programs  </li></ul><ul><li>Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.  </li></ul><ul><li>Fertility support and paid parental leave  </li></ul><p>Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">our entire experience</span> as accessible as possible and provide accommodations <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">as required for</span> candidates and employees with disabilities and/or other specific needs where possible. Please let us know if <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">you require any accommodation by</span> <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">emailing recruiting@arcticwolf.com.</span>  <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> View our </span><a href="https://arcticwolf.com/company/hiring/" target="_blank" rel="noopener noreferrer">Hiring Page</a> to learn more about our application process. </p><p>  </p><p><b>Security Requirements</b>  </p><ul><li>Conducts duties and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">responsibilities in</span> accordance with AWN’s Information Security policies, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">standards, processes, and</span> controls to protect the <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">confidentiality, integrity and</span> availability of AWN business information (in accordance with our employee handbook and corporate policies).  </li></ul><ul><li>Background checks are required for this position.   </li></ul><ul><li>This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.  </li></ul><p></p><p></p><p> </p>