Data Entry Question and Answer

~~$150~~ $49

Buy Now

Remote Question and Answer

~~$150~~ $49

Buy Now

Virtual Assistant Question and Answer

~~$150~~ $49

Buy Now

Content Moderator Question and Answer

~~$150~~ $49

Buy Now

Customer Service Question and Answer

~~$150~~ $49

Buy Now

Video Game Tester Question and Answer

~~$150~~ $49

Buy Now

Medicare Sales & Retention Agent (CCA081726)

May 2, 2026

Other Jobs To Apply

Company Overview <img src="https://selectquoteinc.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=106&hashed=995862357" alt="" width="880" height="110"> More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role Customer Care Agent (Unlicensed)Job Summary: In this role, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits.. During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">High earning potential – We offer a base pay plus commissions with a 1st year average annual income of $50k with additional earning potential during our busy season. After the 1st year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Bonus opportunity during training - In addition to your base pay during training, agents are also eligible for various bonuses based on performance during training </li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Benefits – Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location.</li></ul> Skills/Abilities: <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Strong Work Ethic and Ability to Build Client Relationships</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Solutions focused Mindset </li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Propensity to Advocate for Consumers and Be a Sales Team Liaison </li><li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ability to adjust to business needs & changesFlexibility with business needs - You need to be able to commit to high-volume hours during peak season. Our agents make nearly ⅓ of their income during a 7-week period, and we need all hands on deck during this time</li><li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed</li><li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success</li></ul> Education and Experience: <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Recent insurance, call center, or sales experience preferred</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">High school diploma or GED required</li></ul> Requirements: <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Prolonged periods of sitting at a desk and working on a computer</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date</li><li style="font-size: 11pt; font-family: verdana, geneva, sans-serif;">Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic</li></ul> SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create, innovate, & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement.Teamwork: We help, support, & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Additional Information #LI-EX

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?