Principal Software Engineer - Frontend, Developer Experience

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<p><b>Our Mission</b></p><p></p><p>At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.</p><p></p><p><b>Who We Are</b></p><p></p><p>In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!</p><p></p>This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.<p style="text-align:inherit !important"></p><p style="text-align:left !important"><b>Job Summary</b></p><p style="text-align:inherit !important"></p><p><b>The Team:</b></p><p><span>Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours.  Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.</span></p><p></p><p><b><b>Job Summary</b></b></p><p><span>The Developer Experience group is focused on improving the experience for our end users across our industrial-scale <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Software-as-a-Service</span> observability platform. We are seeking experienced engineers who can craft intuitive, fast, and reliable user experiences empowering software engineers to diagnose and resolve incidents with confidence. You will collaborate directly with Product, Design, and engineering peers to build interfaces that help developers navigate complex environments with petabytes of telemetry data, turning that data into actionable, easy-to-understand visualizations and workflows.</span></p><p></p><p><b><b>Key Responsibilities</b></b></p><ul><li><p><span>Drive development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations.</span></p></li><li><p><span>Collaborate closely with product managers, designers, and other engineers to translate complex observability data into intuitive interfaces and workflows.</span></p></li><li><p><span>Question designs, incorporate user feedback, and own the quality of what you ship.</span></p></li><li><p><span>Work with engineers across the organization to evolve the architecture powering our UIs and APIs (TypeScript, React, GraphQL, NodeJS).</span></p></li><li><p><span>Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development.</span></p></li><li><p><span>Share accountability with UI-focused engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure to improve efficiency.</span></p></li><li><p><span>Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship and engineering infrastructure improvements.</span></p></li><li><p><span>Contribute to the direction of the product, and help evolve the overall platform architecture to meet product and scale needs.</span></p></li></ul><p></p><p></p><p><b>Qualifications </b></p><p><b><b>Required Qualifications</b></b></p><ul><li><p><span>Independently own projects from inception to delivery while collaborating with product managers, UX designers, and other engineers.</span></p></li><li><p><span>Experience using observability tools and/or working with large-scale distributed systems to empathize with our customers and understand their observability challenges.</span></p></li><li><p><span>Curiosity and motivation to learn deep, complex domains.</span></p></li><li><p><span>A habit of seeking feedback to improve your work and the ability to ask for help when you need it.</span></p></li><li><p><span>A flexible, collaborative working style in a rapidly evolving space.</span></p></li><li><p><span>Fluency in building products with TypeScript and React.</span></p></li></ul><p></p><p></p><p><b>Compensation Disclosure</b></p><p></p><p>The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found <a href="https://benefits.paloaltonetworks.com/" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>here</u></span></a>.</p><p></p>- /yr<p style="text-align:inherit !important"></p><p style="text-align:left !important"><b>Our Commitment </b></p><p style="text-align:inherit !important"></p><p style="text-align:left !important">We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.</p><p style="text-align:inherit !important"></p><p style="text-align:left !important">We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  <a href="mailto:accommodations@paloaltonetworks.com?subject=Accommodation%20Assistance" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">accommodations@paloaltonetworks.com</span></u></span></a>.</p><p style="text-align:inherit !important"></p><p style="text-align:left !important">Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.</p><p style="text-align:inherit !important"></p><p style="text-align:left !important">All your information will be kept confidential according to EEO guidelines.</p><p style="text-align:inherit !important"></p>Is role eligible for Immigration Sponsorship?: Yes<p><span style="color:#000000"><span style="font-size:14px"> </span></span></p><p><span style="color:#000000"><span style="font-size:14px"><span></span> </span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...