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Remote Customer Service, Part-Time, $20/hr

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#1-rated website LifeQuotes.com is Hiring Part-Time Remote Customer Care Agents who can work 20-28 hours per week greeting inbound callers and completeing applications for those customers who want to apply for life insurance. There is no cold calling here; you will only be talking to people who have already received quotes from us.

This position is 100% Inbound with no cold calling.

Come join us and make $400-$800 per week with us!

In addition to family flex hours (we're open 7 AM to 11 PM CT, 7 days a week), you get Paid Holiday pay and an invitation to participate in our (401)k savings program

This is an ideal position for Moms and college students

Location : Remote

Time Commitment: 20-28 hrs. per week

*** Education Requirement: Must have completed (or be currrently enrolled) in a 4-year college degree with a business or business-oreinted major ***

Pay: $20/hr to start ($23 if Spanish bilungual)

Figure on making $400 to $800 per week with us. The time you work during training is all paid time. At the successful conclusion of your training period, you will receive a $500 Welcome Aboard bonus.

We prefer that you not have any prior life insurance experience.

We pay for all licenses fees but you must have in hand a valid state life insurance license on your start date.

Who We Are:

Award-winning LifeQuotes.com is a vibrant, nationally-recognized leader in the term life insurance market with 400,000+ families protected over the past 42 years.

We offer the largest selection of instant life insurance quotes on the internet (50 highly-rated life insurers) and we allow customers to buy from the company of their choice. Our 97% customer satisfacction index proves that this radical pro-consumer model works. We're a full-service, 50-state life insurance agency that offers term life, whole life, final expense life and universal life policies - whatever best fits the customer.

Our specialty is complex cases i.e. helping folks who take prescription drugs, have serious health issues or have been declined or rated up elsewhere.

What We’re Looking For:

Our team is looking to bring on customer-obsessed and energetic remote customer/inside sales agents (no cold calling) to advise our customers on their insurance purchasing decision, help complete their applications and then follow up through underwriting to make sure they get the policy they want. This is an ideal job for Moms and college students or any qualified candidate.

Prospective customers contact us as a result of our national adversiting and partnership arrangements. The beauty of this business model is that the customer reaches out to us - you don't have to do a thing.

This role requires that you be friendly, upbeat, patient and understanding on every call -- no high pressure here -- and that you have superb script-reading abilities. We will our customers with kindness and aggressively follow up on quotes you will provide.

We offer family-flexible hours, your choice of 20-28 hours per week. Our natiional advertising and marketing partners drive customers to call us, which is where you come in. Tthat’s right, there is no prospecting or cold calling here. Our telephone agents are professionally trained to match our clients with the right life insurance plan from our roster of 50+ top-rated insurance companies. You’ll play a critical role in providing peace of mind to our customers and their families.

What You’ll Need:

  • A state-issued life insurance license in hand on your start date
  • Availability to work nights, weekends and some weekdays
  • Positive “customer-first” attitude - we’re huge customer advocates and will expect you to treat every caller as if they’re a long-lost cousin.
  • Strong sense of internal motivation - coachability is a must! We’re looking for sales agents who want to develop a lucrative career, tackle new opportuities and grow both personally and professionally.
  • Ability to consistently achieve a monthly quota. Don’t worry, practice makes perfect and we’ll help you along every step of the way!
  • A completed or in-progress 4-year degree in business, economics or a business-related major
What We Offer:
  • Competitive salary and bonus, paid holidays even for part-timers, family-friendly flexibility
  • We’ll cover the cost of all insurance licensing (study materials plus cost of your state test) with the requirement that you’ll have passed your licensing exam by your start date, no exceptions
  • We’ll also cover 40+ state li
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...