Research & Regulation Compliance Specialist- Claims

Other Jobs To Apply

<p><span style="font-size: 16px">The work we do has an impact on millions of lives, and you can be a part of it.</span></p><p><span style="font-size: 16px">We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. </span></p><p><br></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Protective is looking for a <strong>Research & Regulation Compliance Specialist</strong> (<strong>Regulatory Claims Associate II)</strong> to support the compliant administration of Life, Annuity, and Disability claims. In this role, you’ll apply regulatory knowledge, legal research skills, and claims expertise to help ensure our claims processes meet state insurance requirements and internal standards.</p> <ul> <li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>This is a great opportunity for someone who enjoys digging into regulations, solving complex scenarios, and partnering with operational teams, without needing to be the final decision maker or policy owner!</strong></li> <li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>This position has been opened as a remote opportunity, however, flexibility with hours worked is required. </strong></li> <li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>Experience and/or exposure to West Law/Legal Research is a PLUS!</strong></li> <li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>New Juris Doctorate gradutates and/or experienced Paralegals are encouraged to apply!</strong></li> </ul> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p></p><p><br></p><b>Essential Functions:</b><div>  <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Apply statutory and regulatory requirements to real world claims scenarios across insurance products, escalating novel or complex issues as appropriate</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Conduct targeted legal and regulatory research and provide clear, operationally focused guidance to claims and servicing partners</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Support regulatory compliance efforts, including participation in complex claim investigations in collaboration with Claims, Legal, and Compliance teams</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Review estate related documents (such as trusts, powers of attorney, divorce decrees, and court orders) to support accurate and compliant claim determinations</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Assist with Market Conduct exams and regulatory inquiries by coordinating information and drafting or reviewing responses for state insurance departments</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Develop training materials, job aids, and reference tools to support consistent claims handling and operational procedures</li> <li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Analyze data to identify trends and support performance improvement recommendations within claims operations</li> </ul> </div><p><br></p><b>Education & Qualification Requirements:</b><div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Bachelor’s degree or equivalent experience</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">1–3 years of experience in legal research, regulatory compliance, insurance operations, or a related field</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Strong written and verbal communication skills, with the ability to translate regulatory requirements into practical guidance</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Analytical mindset with attention to detail and sound judgment</li> <li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to work independently within established frameworks while collaborating effectively across teams</li> </ul> </div><p><br></p><b>Preferred Requirements: </b><ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Experience in insurance claims, compliance, or regulatory support</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Familiarity with state insurance regulations</li> <li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Juris Doctor (JD) or paralegal background (preferred, not required)</li> </ul><p><br></p><b>Work & Physical Requirements:</b><div>  <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to frequently sit for long periods of time</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to hear and talk, both in person and by phone</li> <li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to spend extended hours in front of a computer screen</li> </ul> </div><p><br></p><p></p> <div>$60,000 - $75,000 a year</div><small><div> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Protective’s targeted salary range for this position is $60,000k to $75,000k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.</p> </div></small> <p>#IND123</p><p><br></p><p><u><b style="font-size: 10.5pt">Employee Benefits:</b></u><i><u style="font-size: 10.5pt"><b>  </b></u></i></p><p><span style="font-size: 10.5pt">We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (</span><i><span style="font-size: 10.5pt">e.g.</span></i><span style="font-size: 10.5pt">, paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.   </span></p><p><br></p><p><span style="font-size: 10.5pt">Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.</span></p><p><br></p><p><u><b style="font-size: 10.5pt">Accommodations for Applicants with a Disability</b></u><b style="font-size: 10.5pt">:</b></p><p><span style="font-size: 10.5pt">If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.</span></p><p><br></p><p><span style="font-size: 10.5pt">Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.</span></p><p><br></p><p><b style="font-size: 10.5pt">We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.</b></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...