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Technical Services Representative - Waterproofing, BES

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<p><strong>Technical Services Rep – Waterproofing, BES</strong></p> <p><strong>Are you looking to take your knowledge and skills in commercial waterproofing to a successful organization in high-growth mode?</strong></p> <p><strong>Join Team Polyglass and become part of our dynamic, forward-thinking team and best-in-class products!</strong></p> <p><strong>What You Get to Do:</strong></p> <ul> <li>Use your expertise to guide and lead people and projects by performing on-site job start waterproofing observations, prepare formal reports, and communicate results with appropriate internal and customer contacts</li> <li>Promote the very best in waterproofing practices and proper installation techniques to Polyglass contractors and distribution partners to ensure quality outcomes </li> <li>Showcase the most effective and safe use of Polyglass products during installation demonstrations of products at Polyschool training sessions and other formal or informal events organized by Sales Team or self</li> <li>Perform investigations of material or warranty complaints to ensure issue-free resolution</li> <li>Confidently field all questions from contractors, distributors and other customers as they relate to Polyglass product features and effective installation techniques</li> <li>Partner effectively with your partners in the Polyglass Sales team to promote products, assist in securing new business and leveraging current network relationships</li> </ul> <p><strong>The Skills and Experience You Bring to Us:</strong></p> <ul> <li><strong>Minimum 3 years' experience in commercial waterproofing is a strict requirement</strong></li> <li>Previous experience as a Manufacturers’ Representative or Contractor.  IIBEC certifications preferred.  Experience working in the field doing troubleshooting, training, warranty-related work with contractors is highly desired.   </li> <li>Experience with commercial waterproofing technologies such as below-grade, blind-side, membranes, coatings, Air/Vapor Barriers or similar products are required.</li> <li>Requires a valid driver’s license, a good driving record and high school diploma are all required</li> <li>Must live in the assigned territory (Midwest or Southeast US strongly preferred)</li> <li>Daily local and/or overnight travel a must.</li> </ul> <p> <strong>Take a look at what it’s like to be part of our family at Polyglass!</strong></p> <p><a href="https://www.youtube.com/watch?v=rZo5t2kn_SQ" target="_blank" rel="nofollow">Polyglass is a Family!</a></p> <p><a href="https://www.youtube.com/watch?v=7qG07JonFnw" target="_blank" rel="nofollow">Life at Polyglass</a></p> <p><i>** This is a remote position **</i></p> <p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...