<p>When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.</p><p></p><p></p><p></p><p>Job Description:</p><div><div><p><span><span>The Workday System Administrator serves as the overall system owner for the organization’s Workday platform, responsible for ensuring system integrity, security, availability, and performance. This role<span> </span>operates</span><span><span> </span>in close partnership with the HRIS team, who manage stakeholder engagement and functional configuration, while this position focuses on the technical backbone of Workday</span><span>.<span> </span></span><span>This individual plays a critical role in managing integrations, overseeing security administration, supporting system releases, and ensuring the platform<span> </span></span><span>operates</span><span><span> </span>efficiently and securely across all modules.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Responsibilities:</span></b></p></div><div><p><b><span>Platform Ownership & Operations</span></b><span> </span></p></div><div><ul><li><p><span><span>Serve as the primary owner of the Workday system, ensuring overall system health, stability, and performance</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor system availability, troubleshoot issues, and coordinate resolution of system outages or disruptions</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain system governance standards, documentation, and audit readiness</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Integrations</span></b><span> </span></p></div><div><ul><li><p><span><span>Own and manage all Workday integrations (inbound/outbound), including monitoring, troubleshooting, and optimization</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Partner with internal IT teams and third-party vendors to ensure<span> </span></span><span>integration</span><span><span> </span>reliability and data integrity</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain integration documentation and data flow diagrams</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Security & Governance</span></b><span> </span></p></div><div><ul><li><p><span><span>Design, implement, and<span> </span></span><span>maintain</span><span><span> </span>Workday security framework (roles, domains, business process security policies)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Conduct regular security audits and access reviews</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Partner with<span> </span></span><span>TechOps</span><span><span> </span>and Security teams to ensure secure authentication, authorization, and access lifecycle management.</span><span><span> </span></span><span>controls, audit requirements, and</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Change Control, Documentation & Support</span></b><span> </span></p></div><div><ul><li><p><span><span>Partner with internal stakeholders to execute formal change control processes for integrations, security updates, and<span> </span></span><span>system</span></span><span>‑</span><span><span>level</span><span><span> </span>changes, including impact assessment, testing, approval, and deployment.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Establish and<span> </span></span><span>maintain</span><span><span> </span></span><span>post</span></span><span>‑</span><span><span>go</span></span><span>‑</span><span><span>live</span><span><span> </span>technical support processes, including incident management, escalation paths, and operational runbooks.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Adhere to defined SLAs for Workday-related support and provide regular reporting on service desk performance, trends, and resolution metrics using Jira.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Create and<span> </span></span><span>maintain</span><span><span> </span>technical documentation as a required byproduct of all work, ensuring integrations, configurations, and operational procedures are clearly documented and kept current.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lead weekly Workday sync meetings with Finance and HRIS. </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Release Management & Feature Enablement</span></b><span> </span></p></div><div><ul><li><p><span><span>Partner with HRIS to evaluate, plan, and deploy Workday bi-annual releases and feature updates</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop and publish clear, user-friendly release notes</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Partnership with HRIS</span></b><span> </span></p></div><div><ul><li><p><span><span>Collaborate closely with HRIS to<span> </span></span><span>align</span><span><span> </span>priorities, system enhancements, and roadmap planning</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide</span><span><span> </span>technical guidance on feasibility, system impacts, and best practices</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support HRIS during configuration changes by ensuring alignment with system architecture and standards</span></span><span> </span></p></li></ul></div><div><p><span> </span></p><p><b><span>Qualifications:</span></b></p></div><div><ul><li><p><span><span>4–5+ years of experience supporting Workday in a technical or IT systems administration role</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Hands-on experience with Workday integrations, including Core Connectors, EIBs, and REST/SOAP APIs</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with tenant management, release coordination, and Workday security administration</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proven ability to<span> </span></span><span>operate</span><span><span> </span>independently, manage competing priorities, and drive work to completion</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working with<span> </span></span><span>third</span></span><span>‑</span><span><span>party</span><span><span> </span>implementation or support partners</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Working knowledge of enterprise SSO and identity/access management practices</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Preferred Qualifications</span></b><span>:</span></p></div><div><ul><li><p><span><span>Direct experience as a technical contributor on<span> </span></span><span>Workday</span><span><span> </span>implementation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Workday Pro Certification (Integration and/or Security)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience building operational processes within maturing or newly formed teams</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Familiarity with Agile or hybrid delivery models using Jira and Confluence</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Reporting Structure</span></b><span> </span></p></div><div><p><span><span>This role reports to the<span> </span></span></span><b><span>Senior Manager, Business Applications (IT</span><span>)</span></b><span><span><span> </span>and partners closely with HR, Finance, and external implementation consulting teams.</span><br><br> </span></p><p>The annual base salary for this position ranges from $82,500 - $110,000. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training. This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.</p></div></div><p></p><p><b>The Accurate Way: </b></p><p>We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave. </p><p> </p><p><b>Take ownership. </b></p><p>Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">best. </span></p><p> </p><p><b>Be open.</b></p><p>Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.</p><p> </p><p><b>Stay curious. </b></p><p>Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. </p><p> </p><p><b>Work as one. </b></p><p>Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. </p><p> </p><p><b>Equal opportunities </b></p><p>Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. </p><p> </p><p>Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. </p><p> </p><p>This posting is open for U.S.-based candidates who currently reside in the following states: CA, CO, FL, GA, IL, MD, MN, NC, NY, OH, OK, PA, TN, TX, VA, WA, WV</p><p> </p><p>For Court Runner opportunities, candidates may also reside in: AZ, DE, KY, MI, NH, NV</p><p> </p><p><b>Special Notice: </b></p><p>Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">humanresources@accurate.com. </span></p><p> </p><p>- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. </p><p> </p><p>- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. </p><p> </p><p>- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. </p>
